Privacy Policy

Effective Date: August 2026

At Faison Equipment Rental, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, request a quote, rent equipment, or communicate with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Faison Equipment Rental provides construction, industrial, commercial, mining, and infrastructure equipment rental solutions.

If you have any questions regarding this Privacy Policy, please contact us using the information at the end of this page.

2. Information We Collect

We may collect the following information when you interact with us.

Personal Information

First Name
Last Name
Company Name
Job Title
Email Address
Phone Number
Business Address
Delivery Address

Rental Information

We may collect:

Equipment requested
Rental dates
Job site location
Project details
Delivery instructions
Purchase orders
Uploaded documents
Payment information (where applicable)

Technical Information

When you visit our website, we may automatically collect:

IP Address
Browser type
Device information
Operating system
Pages visited
Date and time of access
Referring website
Website usage statistics

3. How We Use Your Information

We use your information to:

Process equipment rental requests
Respond to quote requests
Deliver equipment
Manage customer accounts
Verify customer identity
Communicate regarding rentals
Improve our website
Improve customer service
Process payments
Provide technical support
Comply with legal obligations
Prevent fraud and unauthorized activities

4. Marketing Communications

With your permission, we may send:

Rental promotions
Equipment updates
Industry news
Safety information
New equipment announcements
Special offers

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

5. Cookies

Our website may use cookies and similar technologies to:

Improve website performance
Remember user preferences
Analyze website traffic
Enhance user experience
Measure website performance

You can disable cookies through your browser settings; however, some website features may not function properly.

6. Google Analytics and Website Analytics

We may use website analytics services to understand:

Visitor behavior
Website performance
Popular pages
User engagement
Device usage

This information helps us improve our website and customer experience.

7. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties when necessary to:

Deliver equipment
Process payments
Provide customer support
Perform website hosting
Deliver marketing communications (with consent)
Meet legal requirements
Protect our legal rights

All third-party service providers are expected to safeguard your information appropriately.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

9. Data Retention

We retain personal information only as long as necessary to:

Provide our services
Meet legal obligations
Resolve disputes
Enforce agreements
Maintain business records

When no longer required, information is securely deleted or anonymized where appropriate.

10. Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where applicable
Withdraw marketing consent
Request a copy of your personal information
Object to certain processing activities

To exercise these rights, please contact us using the details below.

11. Children’s Privacy

Our services are intended for business customers and adults.

We do not knowingly collect personal information from children under the age required by applicable law. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.

13. International Data Transfers

Where permitted by law and necessary to provide our services, your information may be processed or stored in jurisdictions outside your province, state, or country. We take reasonable steps to ensure appropriate safeguards are in place for such transfers.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page with a revised Effective Date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us.

Faison Equipment Rental

📍 Address: 17A Laurine Avenue Guelph, Canada. N1E 4N1

📞 Phone: +1 467-608-3319

📧 Email: brenda.neh@faisonequipmentrental.com

🌐 Website: https://www.faisonequipmentrental.com